Festival Pro

Email Authentication
If you are having issues with SPF - you can use our noreply@festivalpro.com, but ensure to advise an email your customers can reply to on any correspondence.

The below may seem a bit complex (even to us) however your domain provider or technician who handles your domain/website/email will be able to do this fairly quickly. All the information to set this up is below.
How to create or modify an SPF Record
Setting up Sender Policy Framework (SPF) for your domain lets others know that email they are receiving is actually from you. Telling people where email is coming from.
An SPF record can be added to reflect any IP addresses that will be sending email on your domain’s behalf. When an email is sent claiming to be from your domain, the recipient server checks your SPF record to see if the sender is authorised to send on your behalf. If yes, the email receiver recognises the message is from you or a trusted third party and will choose to accept it based on your email reputation. If no, the email recipient can choose to examine the message more, put it into their spam folder or outright reject it.
To initiate SPF for your domain via your DNS hosting provider, follow these general guidelines:

1. Access your account
2. At Domains drop-down menu, select your domain name (click “Show All” if your domain is not displayed)
3. Under the DNS & Zone Files menu, click “Edit DNS Zone File”
4. Click “+ Add Row” to create a new record
5. Set the type to TXT and enter the SPF record below:

v=spf1 a mx ip4:91.216.18.0/24 ~all

6. Click “Save”.

*Note: Instructions to implement SPF might differ for your specific DNS hosting provider. MAKE SURE YOU ONLY HAVE ONE SPF RECORD PER DOMAIN.
How to add a DKIM
DKIM allows us to sign your emails to say they are from you. In order for us to sign these emails, you need to add a record to your DNS (Domain Name) the record is below, but you need to forward a link to this webpage to the person that deals with your domain name or contact your domain name provider for assistance as we don't have access to your domain. Doing the following will greatly improve emails being received to peoples inboxes.
Example:
Congratulations! You have correctly set up DKIM for festivalpro.com
You need to use this: festivalpro._domainkey.festivalpro.com. IN TXT "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAsFEJrxRTXmANXjV39Mh4XkR5sB3sajVVfZ9P384FsbH5FctAvezTsfdKLIUEoyC7IPNJQxFv3/ALt38b+ynmliuKjs4OaaMZMm1vT6hRlbHhYCIPmyo6d4IvPu5zMz72YlR/WoYdubTTzj3ggFeONRoUULh93pfejFuqqYaJ+5Ro16QqBPDso0TpY5Fhcdoj20bOnRHV14bi3ePYOUXhvArmO6O6lKD3QnlvqQfJ3ltBXEQTZMhVhTEL9AmqAKU0maYSJ/Ep5E6bw8NjXNH8UyKbtABPWN/34zMIOBC7P37tplkOJWSDU+pcuZEhebw+Jqhw4pkZwMe+awB64gUfEQIDAQAB"
Your current entry: festivalpro._domainkey.festivalpro.com descriptive text "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBC" "gKCAQEA4lxrdUO0tTfumOQfkxVTTNDFlhV0Jdcwiwu3meo5ljc9KOUgd+Fhh0kEDZFuONmhxKkNapxNCV6DL5Kbt6iB904ct2E1FcBZU8WN88" "U6zurphhs9b9aW9RwvCPv7Ug1VRZL/0/zqZrFIRUVoDWQoz65BL91diyHc1TgVguKJwrB87uyvQafoDabWIX0Z1EtY03oihhMTTcI4j1TJaUv" "JJeZLMTY6CazAZQ4/SwRBu293cGLjlwGIQk/qV8la5YdR8snmbkkDpaMbhGBQQqXEvUb04meOgy8w873S0c/hYwzhzbMmSTUvGnEcfYps+/NH1" "LUWAXHRG4zbdacE1lftTQIDAQAB"
Well done! Your SPF is setup correctly for this domain.
How to add a DMARC
Add the following to your domain as a TXT record
v=DMARC1; p=none; rua=mailto:dmarc-aggregate@; pct=100